1. What Is a Cookie?
Cookies are small text files stored in your browser when you visit a website. They are used to make the site work properly, remember your preferences and measure how the site is used.
2. Cookies Used on Our Site
a) Strictly necessary cookies
Required for the basic functions of the site; no consent is needed. These include the record storing your cookie preference and the session cookie used when signing in to the administration panel. If these are blocked, the site will not work correctly.
- Cookie consent record — stores your cookie preference. Duration: 12 months.
- Session cookie (administration panel only) — keeps authorised users signed in. Duration: session / max 30 days.
b) Analytics cookies — subject to consent
We use Google Analytics 4 to understand how visitors use the site, which pages attract interest and how to improve performance. These cookies are loaded only if you give consent; if you decline, the analytics code is never executed.
- _ga — distinguishes visitors. Duration: 2 years.
- _ga_<id> — maintains session state. Duration: 2 years.
Google Analytics data is processed by Google, whose servers are located outside Türkiye. Your IP address is truncated/anonymised by Google. For details see the Google Privacy Policy.
c) Marketing and advertising cookies
Our site currently does not use advertising or retargeting cookies. Should this change, this policy will be updated and your consent will be obtained separately.
3. AI-Powered Chat Assistant
The chat assistant on our site may store a session identifier in your browser to maintain conversation continuity. Messages you write are transmitted through our servers to an AI service provider so that a reply can be generated, and are recorded. For information on the storage and international transfer of these records, please see our Personal Data Protection Notice.
4. Managing Your Cookie Preferences
- Use the “Accept” or “Decline” option in the cookie banner shown on your first visit.
- To change your choice, clear the site data in your browser and refresh the page; the banner will be shown again.
- You can block or delete all cookies from your browser settings. If strictly necessary cookies are blocked, some parts of the site may not work.
Browser guides: Chrome, Firefox, Safari, Edge.
5. Log Records
Under Turkish Law No. 5651, traffic information relating to access to our site (IP address, access time) is recorded by the system and retained for the statutory period. These records are not cookies and cannot be blocked.
6. Changes
This policy is updated whenever the cookies we use change. The current version is always published on this page.
7. Contact
For questions about cookies: info@soligatravel.com · +90 541 504 79 70